We believe that IT should be easy. IT support should be easy to get. Processes should be automated and seamless. IT infrastructure should be visible. Service costs should be transparent. You can get all of this with Hybr1d!
Hybr1d can be easily integrated into your Google and Slack workplace or Microsoft Teams tenant to make it easy for your team to reach out to Hybr1d’s IT team for whatever support they need.
Our team prides itself on its initial response rate, replying in 10 minutes or less. You can chat @Hybr1d for:
Requests for access to files, apps, and hardware.
Want to know the status of your IT projects and device inventory? Our platform offers you visibility of your IT environment, including:
Support request volume by timeframe, type, and requestor
Status of open strategic IT projects with Hybr1d
Credential configuration for applications
Department-level provisioning profiles
Hardware details (servers, firewall, etc.)
Onboarding and offboarding history and request status
Device inventory and details (serial number, RAM, etc.)
We have customer success, service desk, and professional services teams who are ready to provide support. We also partner with best-in-industry technology providers to provide you with outstanding remote support, including:
Our pricing is different from traditional IT service providers. We have a flat subscription rate per user per month with all IT services included. For strategic one-off projects, we’ll give the project’s hourly rate and/or clear guidelines on the addition to your subscription.