Instead of figuring out your IT management solutions on your own or assigning a non-technical team member to them, use Hybr1d’s team of IT experts to help you.
Day-to-day support requests can be time-consuming. Let our team of IT professionals handle all your requests with an ultra-fast response rate of 10 minutes or less.
Easily integrate the Hybr1d app into your Google and Slack workplace or Microsoft Teams tenant to make it easier for your team to reach out to us. We support thousands of users across various companies and multiple countries.
Your team can chat @Hybr1d for:
Requests for access to files, apps, and hardware
Hybr1d is here to make your life easier. We help businesses establish, streamline, and standarize their IT processes so you don’t have to!
Here's what Hybr1d can help you with:
Onboarding and offboarding request management
Device procurement and provisioning/de-provisioning
Network and server selection, installation, and optimization
MDM setup and installation across devices
Application provisioning and credential management
Cloud organization and policy configuration
Selection and implementation or 2FA or MFA, device-level security, and network standards
The Hybr1d platform offers 24/7 visibility into all aspects of your IT environment. Everything is in one place, including:
Support request volume by timeframe, type, and requestor
Time resolution for requests
Status of open strategic IT projects with Hybr1d
Credential configuration for applications
Department-level provisioning profiles
Hardware details (servers, firewall, etc.)
Onboarding and offboarding history and request status
Device inventory and details (serial number, RAM, etc.)
Individual ticket and overall team satisfaction with the service provided
We can serve as an extension of your IT department or person. With Hybr1d, you’ll get access to our customer success, service desk, and professional services teams who are all on call to provide recommendations and assistance