Sometimes, it’s the small tasks that hold your team back. We want to give your team their time back by taking over the tedious tasks so you can focus on the more important ones.
Instead of resetting your team member’s password for the nth time, tell them to “Chat Hybr1d”. Our team of IT pros can handle all support requests and issues while still giving you full visibility.
Hybr1d’s Real-time IT Support includes:
Accessibility where teams already work (Slack, Google or Microsoft Teams)
10-minute (or less) initial response rate
Dashboard visibility into request volume and type
Processing requests can take hours of your time. Let our team of professionals accomplish these tedious tasks. All you have to do is set parameters for devices, applications, etc.
Hybr1d will take care of:
Procurement and provisioning/de-provisioning of your devices
Management of app and software credentials
File handling and cloud storage access
Need help with one-time projects? Hybr1d can help you from project discovery and scope of work to project management and execution. We’ll assign a Project Manager to you who will help source the best partners and handle the conversations for you.
You can partner with Hybr1d for:
Network upgrades, build-outs, and modifications
Supported identify management platforms
Conferencing and hardware installation
Small onsite projects (exp. running cables)
Hybr1d’s team of experts is ready to help you with any issue. We have customer success, service desk, and professional services teams who are all on call to provide support. We also partner with best-in-industry technology providers to provide you with outstanding remote support, including:
Ultra-fast response time for requests
Visibility of your IT infrastructure (request history and status, device inventory, etc.)