With Hybr1d’s team of experts and best-in-industry technology, we can serve as your IT department (or an extension of it) and assist your team in handling the admin and management tasks nobody wants to do.
With Hybr1d, you can seamlessly integrate our chatbot into your team’s Google or Slack workspace or your Microsoft Teams tenant. We respond in 10 minutes or less!
You can chat @Hybr1d for:
Requests for access to files, apps, and hardware.
Our Hybr1d team is here to make your life easier. We help businesses establish, streamline, and standardize their IT processes so you don’t have to!
Onboarding and offboarding request management
Device procurement and provisioning/de-provisioning
Network and server selection, installation, and optimization
MDM setup and installation across devices
Application provisioning and credential management
Cloud organization and policy configuration
Selection and implementation or 2FA or MFA, device-level security, and network standards
The Hybr1d platform offers 24/7 visibility into all aspects of your IT environment. Everything is in one place, including:
Support request volume by timeframe, type, and requestor
Time resolution for requests
Status of open strategic IT projects with Hybr1d
Credential configuration for applications
Department-level provisioning profiles
Hardware details (servers, firewall, etc.)
Onboarding and offboarding history and request status
Device inventory and details (serial number, RAM, etc.)
Individual ticket and overall team satisfaction with the service provided
We can serve as an extension of your IT department or person. With Hybr1d, you’ll get access to our customer success, service desk, and professional services teams who are all on call to help fill in the gaps of your IT team.