The Operation Team’s IT Expert

Don’t have any IT team or already have one but need someone to fill in the gaps? Our Hybr1d team can help you!

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Streamline Your IT and Keep Your Team Productive

With Hybr1d’s team of experts and best-in-industry technology, we can serve as your IT department (or an extension of it) and assist your team in handling the admin and management tasks nobody wants to do.

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Be productive with Hybr1d’s real-time support solution

With Hybr1d, you can seamlessly integrate our chatbot into your team’s Google or Slack workspace or your Microsoft Teams tenant. We respond in 10 minutes or less!

You can chat @Hybr1d for:

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    Day-to-day troubleshooting

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    SysAdmin support

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    Requests for access to files, apps, and hardware.

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Establish and/or streamline your processes

Our Hybr1d team is here to make your life easier. We help businesses establish, streamline, and standardize their IT processes so you don’t have to!

These include:

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    Onboarding and offboarding request management

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    Device procurement and provisioning/de-provisioning

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    Network and server selection, installation, and optimization

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    MDM setup and installation across devices

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    Application provisioning and credential management

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    Cloud organization and policy configuration

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    Selection and implementation or 2FA or MFA, device-level security, and network standards

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Gain visibility into your IT infrastructure

The Hybr1d platform offers 24/7 visibility into all aspects of your IT environment. Everything is in one place, including:

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    Support request volume by timeframe, type, and requestor

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    Time resolution for requests

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    Status of open strategic IT projects with Hybr1d

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    Credential configuration for applications

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    Department-level provisioning profiles

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    Hardware details (servers, firewall, etc.)

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    Onboarding and offboarding history and request status

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    Device inventory and details (serial number, RAM, etc.)

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    Individual ticket and overall team satisfaction with the service provided

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Use Hybr1d’s expertise and guidance

We can serve as an extension of your IT department or person. With Hybr1d, you’ll get access to our customer success, service desk, and professional services teams who are all on call to help fill in the gaps of your IT team.

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Want to make IT easy?