Your IT Team’s Partner

Let your IT team work on their projects without sacrificing time addressing ticketing issues.

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It’s All About Your Team’s Time

Let Hybr1d’s IT experts assist your team in handling the admin and management tasks nobody wants to do. We’ll give you your time back so you can focus on other business-critical work.

Hand over lower-level tasks

Sometimes, it’s the small tasks that hold your team back. We want to give your team their time back by taking over the tedious tasks so you can focus on the more important ones.

Hybr1d’s real-time IT support has:

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    Accessibility where teams already work (Slack, Google or Microsoft Teams)

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    10-minute (or less) initial response rate

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    Dashboard visibility into request volume and type

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Streamline your onboarding and offboarding processes

Hybr1d can integrate standardized processes for managing requests. All you have to do is set parameters in the platform. Once done, your HR team can make requests directly on the platform and our team will take care of the rest.

Hybr1d will take care of:

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    Procurement and provisioning/de-provisioning of your devices

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    Management of app and software credentials

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    File handling and cloud storage access

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Get support for strategic projects

Need help with one-time projects? Hybr1d can help you from project discovery and scope of work to project management and execution. We’ll assign a Project Manager to you who will help source the best partners and handle the conversations for you.

You can partner with Hybr1d for:

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    Office moves

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    Network upgrades, build-outs, and modifications

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    New server and NAS installations

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    Email and data migrations

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    Security questionnaire support

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    Identity management implementation

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    Conferencing and hardware installation

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    Work station setup

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    Small onsite projects (exp. running cables)

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An elite team of IT experts at your disposal

Hybr1d’s team of experts is ready to help you with any issue. We have customer success, service desk, and professional services teams who are all on call to provide support. We also partner with best-in-industry technology providers to provide you with outstanding remote support, including:

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    Ultra-fast response time for requests

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    Remote troubleshooting

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    Visibility of your IT infrastructure (request history and status, device inventory, etc.)

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Want to make IT easy?